DEFINE and ESTABLISH personal group values defining behavior. RESTATE 5 ways of managing conflict within organizations and interpersonal relationships. ROLE-PLAY common conflicts and plausible avoidance/solutions.
Do you know how to deal with conflict and drama in organizations and relationships? What do you do about the “haters” and how can you collaborate in all situations to create a “win-win”. Several different approaches are used in this program, including a one-on-one role playing game and discussion of real situations provided by the attendees.